Privacy Policy

Effective date: April 29, 2026

Idaho Business Metrix ("we", "our", "us") collects only the information needed to respond to inquiries, deliver workflow automation services, and support active client engagements.

Information We Collect

  • Contact details you provide through booking or contact forms
  • Business context submitted during discovery and service delivery
  • Operational telemetry needed to run and improve automation workflows

How We Use Information

  • Respond to support requests and deliver contracted services
  • Operate, monitor, and troubleshoot workflow automation systems
  • Send service-related updates and follow-up communications

Data Sharing

We do not sell personal information. We may share data with service providers required to deliver our services (for example hosting, messaging, and CRM platforms) under contractual or operational safeguards.

Data Retention and Security

We retain information only as long as needed for service delivery, legal obligations, and operational records. We use reasonable administrative and technical safeguards to protect data.

SMS and Text Messaging

When you provide your mobile number for service communications, you may receive text messages related to your inquiry or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Your Choices

You may request access, correction, or deletion of your information by contacting support@idahobusinessmetrix.com. We may retain limited records when required by law or contract.